Our team of expert consultants help you map out your data, channel, and problem eco-system, to make the future visible.
Finding a balance between reducing costs and improving the customer experience has always been a challenge for businesses, but through Ai focused technologyy, that challenge has just gotten easier.
Ai is not about taking the fun out of discovery, or replacing jobs, it’s about giving people time back to do better things. We have a bespoke methodology to help find the opportunities that optimise your organisation using Artificial Intelligence, Machine Learning, RPA (robotic process automation) and simple techniques like NLP (natural language processing) for customer help and support.
Imagine dropping Ai into the everyday business environment and expecting it to learn and predict better outcomes. How does it know where to start or finish? Do you want it to learn from marketing and sales or sales and service? If the process can’t be automated today, chances are pretty good you’re missing a core component necessary to make intelligent automation possible. Getting value out of Ai initiatives primarily falls into two methods: using Ai/machine learning to drive closed-loop systems (where the data, actions, and Ai are in a continuous learning loop). And analytics systems that use Ai to help learn from incoming data to surface insights, but requiring actions to be taken separately in another system.
Sounds complicated, doesn’t it? Not so much. We’re here to help you map out your business, from a human perspective, so you can find the opportunities to introduce smart machines into the eco-system.
We’ll help you map positive opportunities to utilise;
Our immersion workshops do precisely that, discovers the opportunities and creates a map of the propositions, features and functions required to save you and your audiences times, and money. We recommend doing process mapping in a 1 or 2-day session depending on the size of the organisation and complexity of the processes that need to be optimised.
We plan a session a few weeks in advance of the day. During the planning phase we help you to identify the best participants, research your competitors, and interview key staff members using one of our chat bots.
Typically the actual mapping workshops take 2 days, but we do have the ability to condense the session into one day if enough data can be gathered in advance of the session.
After the session has been completed, the outputs are collated into the artefact, which typically takes between 4 and 5 days.
Our workshop equips you with the information to understand and leverage the potential of Intelligently Artifical technology, within your business. The session brings up all of the actions and tasks that need to be done to launch a new product or service, as well as identifying any gaps in your current offering.
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