Terms & Conditions

These terms and conditions were last updated on 18th December 2017.

1. This Service

SU is provided by Nexus CX Ltd (us, we) to you. Your use of this Service and any additional services introduced by us and contained within constitutes acceptance by you of these Terms & Conditions.

2. Eligibility

You must be a minimum age of 18 to use the Service. By using the Service you warrant that you are 18 or older and understand your obligations under these Terms & Conditions.

3. Registration and Account Integrity

3.1 As part of the process you will be asked questions by SU. It is your responsibility to ensure that the information you provide is accurate, not misleading and relates to you. You cannot answer questions using the names and information of another person. Vulgar, obscene or in any other way inappropriate information will not be tolerated. We reserve the right with or without notice to suspend or terminate any persons session in breach.

4. Pricing, Plans and Features

4.1 There is currently no cost for using this service while we spend time training the system.

4.2 We reserve the right to introduce pricing, plans and additional features at any time and without notice to you.

5. Technical Support

5.1 Technical support is provided via email and such other means as we decide in order to provide a proper service to users.

5.2 We reserve the right not to provide a full technical support service to free or trial account users.

6. Specific Service Rules

6.1 As a user you agree not to do any of the following:

  1. Abuse, harass, threaten, stalk, defame or in anyway seek to violate the rights of our staff.
  2. Publish or seek to distribute any material or information that is unlawful, harmful, obscene, indecent, libellous, profane, defamatory, racist, or in any other way inappropriate or objectionable.
  3. Use or harvest data provided by other users in a way that they would object to.
  4. Encourage illegal activity or activity that violates the rights of other Service users or third parties, whether individuals or organisations.
  5. Supply or post content calculated to deliberately mislead other users or third parties, including content falsely made to appear from or be endorsed by us.
  6. Attempt to gain access to our servers or other equipment in order to disrupt, impair, overload or otherwise hinder or compromise the safety, security or privacy of any of the services provided by or relied upon by us and users.
  7. Re-frame or re-purpose the Service or any content on it, remove, obscure or block any notices provided by us on the Service.
  8. Use any robot, spider, scraper or other technical means to access the Service or any content on the Service.

6.2 The above list is not intended to be exhaustive. We reserve the right to remove (with or without notice) any content and suspend or terminate (with or without notice) the account of any user who in our sole judgement is in breach of these Terms and Conditions.

7. Content Ownership

7.1 We retain all ownership rights to content provided by you.

7.2 You warrant that any content provided by you does not belong to a third party whose rights have been violated by the content being posted on to the Service. Furthermore if any content is owned by a third party you agree to pay all royalties, fines and settlements owed to that party, without seeking any contribution from us.

8. Copyrighted Material

8.1 We do not condone or encourage in any way the posting of copyrighted or proprietary content or information by any users who are not the legal owners of such content.

8.2 Where notified of such breaches by the owner of such content we will remove the content from the Service as soon as practicable. But only where we can reasonably ascertain the true owner of such content.

8.3 If as the owner of such content you believe that your rights have been infringed you should contact us as soon as possible and provide all relevant information in writing.

9. Content Monitoring

Users can freely add content to the Service. We do not monitor or assume any responsibility for content posted onto the Service. If at any time we decide to monitor the Service on any occasion it does not mean that we assume responsibility for removing any content or the conduct of any users at the time or in the future.

10. Termination

10.1 We may terminate your access and all content and materials associated with it at any time where these Terms & Conditions have been breached. Such termination can be with or without notice.

10.2 Various clauses within these Terms & Conditions are designed to survive and continue after termination.

11. Access and Backups

11.1 We take all reasonable steps to ensure that the Service is available and functioning fully at all times. However, we do not accept any responsibility for “down-time” or poor performance of our servers or infrastructure, or where the Service is unavailable for any other reason, whether within or outside our direct control.

12. Disclaimer

12.1 We are not responsible for the accuracy of any content on the Service.

12.2 We are not responsible for any links to third party websites from the Service and the inclusion of any link does not imply an endorsement of a third party website or service by us.

13. Limitation of Liability

We shall not be liable for any indirect, consequential, exemplary, incidental, special or punitive damages, including loss of profits.

 

14. Privacy

Use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by this reference.

15. Severability

The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.

16. Waiver

Failure by us to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.

17. Jurisdiction

These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.